Our Expertise

Diversify specialises in helping businesses maximise their potential by building and managing offshore teams in the Philippines. It seems unbelievable, but we can save your business more than 70 per cent on what it would normally cost you to establish a team in your local area. Our knowledge and experience in the offshoring space run deep. We are people focused and process driven. We’ve learned from experience what works (and what doesn’t!) and we’ll apply our insight to a solution that’s tailored to your business needs.

Digital technology has brought the world closer together and we know how to maximise these benefits. Our communications infrastructure and support are second to none. Diversify will help you break down the barriers that are holding your business back from being the best that it can be. The key to our success is that we help you to run your offshore team just like any other team in your business.


Our Services

We are a premium, full-service offshoring, and outsourcing provider, offering end-to-end solutions that allow your business to make extraordinary gains – whatever its size. We will provide all the operational support you need to get your offshore team up and running and, importantly, ensure it runs like a well-oiled machine.

For a detailed description of how our tailored approach works, get in touch to discuss how Diversify could help your business.

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1. Planning

Good execution relies on great planning and we’ll be with you every step of the way. We’ll work with you to design a seamless transition to integrate your offshore team, including detailed implementation and change management plans.

Diversify provides you with a complete end-to-end solution. We’ll go back to basics to understand the essence of your business and identify the key tasks and functions that lend themselves to an offshore approach. Once we have worked with you to map your business processes and identify potential offshoring opportunities, we’ll help you tailor an execution strategy that will work for your business.

Our planning approach has been built off the back of years of experience. It’s flexible enough to be scaled to any sized business – whether you’re considering offshoring just a single role, a small team, or an entire business function.

2. Recruitment

We’ll help you find the best people for your team. Diversify will undertake extensive search and screening, hand-picking a shortlist of candidates, so you get to choose from the best people available for your business.

Our rigorous recruitment process focuses on five critical areas of staff selection, onboarding, and development.

  1. Education
  2. Work History
  3. Attitude
  4. Skills & Ability
  5. Career Prospects

Our screening processes include standard and tailored role specific testing to ensure your shortlisted candidates have the capability and expertise to perform the tasks you need them to do.

3. Support & Management

Our Operations Managers will take care of your offshore team to ensure they stay happy, focused and engaged. With a comprehensive induction program, professional development and regular team events, all in a terrific work environment with cutting edge technology and a supportive and nurturing culture, you can be confident that your team is well supported so you can focus on your business.

Diversify’s involvement doesn’t stop once you’ve engaged us. We want you to be comfortable managing your offshore team and we’ll back you up with quality support and practical management advice.

We understand the offshoring process and we’re immersed in the culture of your Filipino employees. As your offshore solutions partner, we’re invested in ensuring your strategy is successful. Through Diversify’s proven systems and processes, leading edge technology, state-of-the-art office environment, and seamless access in between teams in Australia and Manila, your offshore strategy will always be able to achieve outstanding results.

4. Relationship Building

We believe that strong relationships are fundamental to successful businesses. Three of Diversify’s five core values are; People, Partners, and Respect, which are intrinsically associated with relationships.

Business connections are complex and multi-dimensional. And no relationship is conducted in isolation. We’ll work hard to maintain a healthy, transparent and productive relationship with you as our client. We are also deeply committed to nurturing great relationships with the people who form your offshore teams.

We want you to have a great relationship with your offshore team as well, and we’ll work with you to build your knowledge and insight to get the best out of them. From the cultural nuances of working with Filipino workers right through to the range of technologies and collaborative tools that are at your disposal to connect with your offshore teams, we’ll help you get across.

As well as our locally based management team, Diversify has an exceptionally experienced Manila-based operations team that specialises in working with clients. We’ll ensure you build and grow rich relationships with your offshore team that will help your business flourish.


Our Solutions

No matter what you do, your business is different to all the others. And we get that.
We know you’re not like your competition. We understand that no two businesses are exactly the same and we want to help you make sure that you stand out – for all the right reasons.

Connecting you with the offshore resources your business needs

As a provider of a full suite of offshore and outsourcing services, Diversify offers businesses of all shapes and sizes access to an enormous range of offshore solutions that maximise potential. From an individual employee to a fully functional team of highly skilled employees, we have the ability to provide resources with capabilities across the full spectrum of business functions.

Many organisations are surprised by just how many different roles can be effectively taken offshore. The functions that you build into your offshoring strategy are completely dependent on your goals and objectives. Our in-depth assessment of your business – including team structures and organisational needs – will help identify the most solution that will be most beneficial to you. We’ll work beside you to understand the key processes and procedures in your business that have the greatest potential to be successfully offshored.

There are many roles that your business could consider offshoring. We can assist you in identifying which roles could form a part of your tailored offshore solution.

Back office support

Data entry, Administration, Business Analysis, Virtual Assist

Marketing

Graphic Designers, Digital Marketers, Social Media, SEO, PPC

Finance & Accounting

Bookkeepers, General Accountants, Payroll, Accounts Payable

Legal services

Lawyers, Paralegals, Transcriptionists, Precedent Setters

HR Management

Document Management, Recruitment, Candidate Assessment

Data Management

CRM Records, List Cleansing, List Validation, Data Analysis

IT Services

Management, Helpdesk Support, Developers, Administrators

Construction

Quantity Surveyors, Draftsmen, CAD Professionals, Estimators

Tailored to Your Needs

We are focused on getting the right outcomes for your business. Our clients’ business requirements are incredibly diverse. There is no ‘one-size-fits-all’ outsourcing solution because each business comes to us seeking different results. We’ll work with you to develop a tailored long-term strategy that will grow and adapt with your business into the future. We help businesses of all sizes identify and solve their unique problems for long term outcomes.

Select Business Size

As-needs service

There is no limit to the roles your business could offshore. If you don’t see a role listed above, that doesn’t mean it isn’t offered. We’d love to talk to you to understand your business requirements and how we can help you with a specific offshoring requirement.

For more details about our comprehensive tailored solutions get in touch to discuss how Diversify could help your business.

 

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